Five delivery channels, per-user preferences, quiet hours, severity routing, and acknowledgment tracking. Visylix notifications are built to prevent alert fatigue while ensuring nothing critical slips through.
Design Your Alert FlowFrom push notifications to MQTT, choose the channels that fit your operator workflow, IoT stack, and downstream integrations.
Native iOS and Android push with rich payload: event thumbnail, camera name, zone, and tap-through to live video. Sub-second delivery globally.
Twilio-backed SMS for critical alerts delivered to operator phones globally with delivery receipts and failover to a secondary number.
HTML email with inline event thumbnail, camera name, zone, timestamp, and deep-link to forensic review. Configurable digest mode reduces noise.
Outbound webhooks with HMAC-SHA256 signatures. Custom endpoints, retries with exponential backoff, and secret rotation without downtime.
Native MQTT broker for IoT sensor fusion. Publish detections to configurable topics and subscribe to sensors for correlated video-and-sensor timelines.
Routing, scheduling, and acknowledgment controls keep operator channels clean while guaranteeing critical alerts never get missed.
Silence non-critical alerts outside working hours. Per-user schedule with timezone awareness. Critical alerts always break through.
Critical → SMS + oncall push. High → email + dashboard. Medium → digest. Low → dashboard only. Fully configurable per tenant.
Alerts require operator ack within SLA window. Auto-escalate unacknowledged critical alerts up the chain. Full audit trail of who ack'd what and when.
Each operator opts in only to alert types, cameras, zones, and severities they care about. No global spam, just the right alerts to the right people.
Per-user preferences, quiet-hours, and severity routing keep noise down. Acknowledgment tracking and auto-escalation keep critical alerts from slipping through.